handy guide to help you through any errors you may encounter with your SAP Ariba account, including registering, email notifications, account information, permissions and access.
Common issues with registering your supplier account
Duplicate username
You can access your existing account or create a new user account with a unique username by deselecting the ‘use my email as my username’ box under the ‘email’ field.
Your username does not need to match your email address. It only needs to have the @ symbol and does not have to be a valid email address.
Duplicate D-U-N-S (Data Universal Numbering System) number
You can leave the DUNS Number field empty during registration, or contact the admin of the account that already uses the same ANID number.
Account already merged when registering with an existing account
This occurs when you try to link to Severn Trent with an account that is already used on our site. You can contact us to