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How to Collaborate Back Invoices from Vendor Portal

The purpose of this article is to provide information on how to act on the collaborated invoices in the Vendor Portal. You would receive an email notification when an invoice is collaborated with you in the Vendor Portal.

Access Vendor Portal at Vendor Portal

From the Dashboard, navigate to the Inbox icon at the top right-hand side.

Click on the Invoices icon to view the invoices that need your attention.

A list of Invoices submitted by the vendor displays. The Inbox has a list of invoices that need your attention. Select the Invoice that needs to be collaborated back from the displayed list.

Viewing Invoice Information

Review the invoice information. The invoice is Collaborated with you.

Viewing Comments

Read the comments provided in the submitted invoice by clicking on the Message icon on the right-hand side.

Viewing Attachments

View the supporting documents attached by clicking on the Attachment icon on the right-hand side. Click on the eye icon to view the documents attached.

Collaborating Back

Click on the Collaborate Back icon to respond to the invoice. Click on the Choose Files button to attach any supporting documents if required. Provide appropriate comments and then click on the OK button to collaborate back.

NOTE: YOU MUST COLLABORATE BACK FOR THE INVOICE TO PROCEED IN THE PAYMENT PROCESS.

A confirmation message displays to confirm the invoice is collaborated back.

Updated on November 14, 2021

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